CLIENT EXPERIENCES

At Bowes-Lyon Partnership, discretion is not a marketing promise, but a principle by which we live and work. Our members entrust us with the most personal aspects of their lives, and we honour that trust with absolute diligence, care, and respect for privacy.

For this reason, we never invite or encourage public reviews on platforms such as Google or Trustpilot, where identities can be exposed and confidentiality compromised. We truly believe that the journey to love deserves sanctuary, not scrutiny.

We are, however, deeply touched by the thoughtful emails, handwritten letters, kind gestures and gifts we receive from our clients, many of whom choose to share their experiences with us privately. From time to time, and always with explicit permission, a member allows us to share their words, so that others may understand what it feels like to be supported, understood, and gently guided by our team.

We are grateful and honoured to be able to share some of these reflections with you.

 (To protect our clients, all images used on this page are representative rather than personal, and names have been withheld or anonymised so we may preserve the privacy and integrity of every individual who places their confidence in Bowes-Lyon Partnership)

  • Dear Susie

    I am writing to express my gratitude to you and Bowes-Lyon Partnership

    As you know I approached Bowes-Lyon because, being widowed after 50 years of marriage, I struggled not being half of a couple.

    I had many platonic/business/social relationships with women over many years, and I felt comfortable in female company, but I have had no experience, since my youth, of dating or courting.

    Dating apps seemed so mechanical and shallow in concept, so the Bowes-Lyon approach of offering to prepare and filter connections and provide advice and assistance through the process appealed hugely. This was particularly important, as my business, lifestyle and location made it difficult to meet new people.

    I think you know that the most important thing for me was having you to discuss everything with.

    Your coaching, before I started dating, and your advice throughout the process helped me overcome my (many) inhibitions.

    Your objective observations on each introduction, and your empathy, both for the women I dated and for me, helped me so much to get into the process and journey. And when I felt like giving up, you steered me through my doubts.

    And, thanks to you, I’ve committed myself to one person these last few months, and she to me.

    Who knows where it will lead, but so far, the process is a joy, and we both want it to continue.

    I have no doubt, as I hope I have already made clear, that your expertise was the key.

    Susie, Thank you….

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